Privacy Policy – Irragu.in

At Irragu.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website www.irragu.in or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information from you when you:

Register or create an account on Irragu.in
Place an order or request a service
Subscribe to our newsletter or marketing updates
Contact our support team or participate in any promotional activity

The personal information collected may include:

Full Name
Email Address
Postal Address and PIN Code
Shipping and Billing Addresses
Contact Number
Login ID and Password
Payment and Transaction Details (processed securely by third-party gateways)

We collect this information only to provide, improve, and personalize our services.

b. Non-Personal Information

We may collect non-personally identifiable data such as browser type, device information, IP address, operating system, and browsing patterns.
This data helps us analyze website trends, manage performance, and enhance user experience.
Such information is used only for internal analytics and is not shared externally.

2. Use of Collected Information

Your information is used for purposes such as:

Processing and fulfilling your orders
Communicating order status and updates
Providing customer support and resolving queries
Sending promotional messages or newsletters (you may opt out anytime)
Improving our website, products, and user experience
Ensuring compliance with applicable laws and regulations

We do not sell, rent, or trade your personal data to any third party for commercial purposes.

3. Payment Information

All online transactions are securely processed through trusted and authorized payment gateways.
These gateways employ advanced encryption and fraud prevention systems to ensure data security.
Irragu.in does not store or have access to your credit/debit card details or other sensitive payment information.

4. Information Sharing

We may share your personal information only with:

Logistics and courier partners for order delivery
Payment gateway providers for transaction processing
Customer service tools (such as live chat or helpdesk) for support purposes

These partners are required to maintain the confidentiality and security of your information and use it solely for providing their designated services.

5. Customer Reviews and Testimonials

By submitting a review or testimonial on Irragu.in, you grant us permission to display it on our website and promotional materials.
If you wish to remove or update your testimonial, please contact us at shop@irragu.in.

6. Communication Preferences

We may send you emails or SMS notifications regarding:

Order confirmations and shipping updates
New product launches, offers, or promotional campaigns

You can unsubscribe from promotional communications at any time by following the opt-out link in the message or emailing us at shop@irragu.in.

7. Data Security

We use industry-standard security measures, including SSL encryption and secure servers, to protect your personal data against unauthorized access, alteration, or disclosure.
However, please note that no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

8. Legal Disclosure

We may disclose your information:

If required by law, regulation, or legal process
To protect the rights, property, or safety of Irragu.in, our users, or the public
To comply with governmental or judicial requests

9. Your Rights

Depending on applicable laws, you may have the right to:

Access, update, or correct your personal data
Request deletion of your account or data
Withdraw consent to data processing

To exercise these rights, please email us at info@irragu.in.

10. Policy Updates

Irragu.in reserves the right to modify or update this Privacy Policy at any time without prior notice.
Any changes will be posted on this page with the updated effective date. Continued use of our website after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

📧 Email: shop@irragu.in
🌐 Website: www.irragu.in

Acceptance of Policy

By using Irragu.in, you signify your acceptance of this Privacy Policy. If you do not agree with our policy, please do not use our website or services.